I specialize in the administrative pieces of small businesses, allowing owners to operate more efficiently and focus on doing the work they love.
Administrative Tasks
- Schedule and manage client appointments, as well as your calendar
- Set up automated appointment scheduling and link your calendar to your website
- Set up software such as Calendly, and link to email signature and/or website if desired
- Screen/answer emails
- Email inbox cleanup, organization, and management
- Set up email auto-responders
- Send emails to a list
- Fix errors on bounced emails
- Create daily to-do lists
- Schedule client calls/interviews/consultations
- Handle cancellations
- Follow up with clients when they do not complete tasks or contracts
- Proofread documents, emails, and websites
- JotForm and store creations and updates
- Format documents and presentations
- Create and update spreadsheets
- Work with PDFs – creation, conversion, merging, and editing
- Data entry
- Research and fact-finding
- Organize documents and images into folders to find them quickly
- Order supplies, equipment, and business gifts
- Book Travel
- Sending out newsletters
- Bill payment
- Client invoicing and follow up
- Password management
- Email set up on all of your devices
- Office 365/Google Suites
- Adobe PDF Signature Setup
Creative Designs and Graphics
- Business cards
- Custom-designed email signatures
- Custom-designed PowerPoint slide templates
- Electronic letterhead designs
- Flyers/Posters
- Brochures
- Facebook/Instagram posts
- Invitations/Thank you notes
Marketing and Communications
- Email Auto-responder creation
- Customer surveys
- Format and publish email newsletters
- Website review for accuracy, functionality, and broken links
- Website critique for improvements
- Website updates on the WordPress Platform
Client Care
- Customer Support
- Send thank you notes
- Send birthday and holiday cards
- Order and send customer gifts
- Book Client Travel if needed
Michelle supported me during my time as an Operations Manager and provided the necessary assistance I needed to complete all of my required tasks. My partnership gave me the confidence I needed within the work that I do and sustained the proper aid in order for me to rise above in my position. I appreciate the assurance I was given to succeed in what I do best!
Channing Gilmore
Operations Manager
Raising Cane’s
I’ve had the pleasure of knowing and working with Michelle for the last 29 years, through the education and dance industry. During those years I’ve seen first hand that she possesses a work ethic and organizational skills that are second to none. Michelle has always been a valued leader and trendsetter in our industry. I can recommend her, without the slightest hesitation, to meet all your professional assistance needs.
TeeLee Phlieger
DFW Area Contest Administrator
Showtime International.
As the virtual world expands, I continue to explore new applications and resources. I am open and willing to learn any application and system that you currently implement or would like to use in the future.
